Effective Date: 30/7/25

Thank you for shopping with SwarnSparsh. We are committed to delivering your order in a timely and safe manner. Please read our Shipping & Delivery Policy to know how your luxury mala sets will reach you.

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Charges

  • Free shipping is available on orders above ₹[insert amount].
  • For orders below ₹[insert amount], a standard shipping fee of ₹[insert amount] will be applied.
  • Any applicable shipping charges will be calculated and displayed at checkout.

3. Estimated Delivery Time

  • Standard Delivery: 4-7 business days for most cities in India.
  • Remote or rural areas may take longer depending on local courier services.
  • We do not offer international shipping at this time (unless specified).

4. Delivery Partners

  • We partner with reliable and trusted courier companies to ensure timely and safe delivery of your products.
  • You will receive a tracking link via email or SMS once your order is shipped.

5. Order Tracking

  • After dispatch, you will receive an email or SMS with your tracking ID.
  • You can track the status of your shipment using the provided link or directly on the courier partner’s website.

6. Delivery Delays

  • While we strive to meet estimated timelines, delays may occur due to:
    • Weather conditions
    • Strikes or natural calamities
    • Public holidays or courier delays
  • In such cases, we will keep you updated and ensure your order reaches you as soon as possible.

7. Damaged or Lost Packages

  • If your package arrives damaged or if it gets lost in transit, please contact us immediately at [insert support email/phone] within 48 hours of delivery.
  • We will investigate and provide a resolution such as a replacement or refund as applicable.

8. Address Accuracy

  • Please ensure your shipping address, pin code, and contact number are correct during checkout.
  • We are not responsible for failed deliveries due to incorrect or incomplete information.

9. Contact Us

For any questions regarding your order or delivery:

Swarna Sparsh
Email: support@swarnasparsh.shop
Phone: +919921128662

Business Name – MUKESH NARENDRA KATHED